Taxpayers in need of service at the Salt Lake City or ProvoIRS Taxpayer Assistance Center can now call to schedule an appointment. However, they should first see if their answer is available at IRS.gov.
In Salt Lake, taxpayers requiring assistance should call 1-844-545-5640 to schedule an appointment at the Taxpayer Assistance Center located at 50 South 200 East in Salt Lake City.
In Provo, taxpayers requiring assistance should call 1-844-545-5640 to schedule an appointment at the Taxpayer Assistance Center located at 173 East 100 North in Provo.
The IRS is moving to an appointment service at these Taxpayer Assistance Centers as part of an ongoing effort to eliminate lines and reduce frustration for taxpayers and for IRS employees wanting to assist them. The agency tested various methods of scheduling an appointment.
Prior studies show that many taxpayers visit the IRS site to get a tax transcript, make a payment, resolve a notice, obtain a form or publication or ask about their refund. All of these issues can often be resolved at IRS.gov without traveling to an IRS office.
The agency reminds people that IRS.gov offers numerous online options that can save them time and effort. Services include:
Where’s My Refund?, where people can check their refund status and estimated delivery date
Free File, free tax software offered through IRS partners