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Communications skills training for the CPA 4173415B
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Today competitive and complex business environment requires the CPA to be a strong communicator. Attend this proactive seminar and learn how to effectively communicate your position. Topics will emphasize the communication process and explore techniques to improve oral communications, including telephone techniques and written communications. Explore communications and personality types while considering the importance of the human side, including empathy, ego and needs.

11/20/2017
When: 12:00 PM to 2:00 PM
Where: Webinar/Webcast
United States
Presenter: David L. Osburn, MBA
Contact: April Deneault
801-466-10591


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Curriculums:   Management Marketing and Practice Development

NASBA Credit Category:  Communications and Marketing

CPE Hours:  2

Description

Today’s competitive and complex business environment requires the CPA to be a strong communicator. Attend this proactive seminar and learn how to effectively communicate your position. Topics will emphasize the “communication” process and explore techniques to improve oral communications, including telephone techniques and written communications. Explore communications and personality types while considering the importance of the “human” side, including “empathy,” “ego" and “needs.” Summarized topics covered through a series of mini-case studies.

Materials are provided as an ebook for this course.



Major Subjects

  • Becoming a stronger communicator
  • The communication process
  • Improving oral and written communications
  • "Empathy, ego and needs," personality types and their influence on communications
  • Case studies to summarize the webinar concepts

Objectives

  • Determine how to become a stronger communicator.
  • Identify the communication process.
  • Identify how to improve oral and written communications.
  • Recognize empathy, ego and needs and personality types as they relate to communications.

Level:  Overview

Designed For

Sole practitioners, firm partners, CFOs, controllers, department managers and staff accountants.

Advanced Prep:

None.

Prerequisite

None.

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