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Have the Difficult Conversation You’ve Been Dreading - 6502
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Do you have a conflict – large or small – with a colleague, employee, or client that is hurting your performance, and making it hard to get things done? What would you do instead if you didn’t have to deal with this anymore?

8/25/2016
When: 8:30 AM - 10:30 AM
Where: Webinar/Webcast
United States
Contact: April Deneault

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Acronym HHDCY2
CPE 2 hours
Category
Management
Level Basic
Vendor Chinook Executive Solutions
Who should attend

All CPAs managing and working with others

Prerequisite
None
Fees: Early Bird
Standard
Member N/A
$79
Non-Member: N/A
$79

Description 
Do you have a conflict – large or small – with a colleague, employee, or client that is hurting your performance, and making it hard to get things done? What would you do instead if you didn’t have to deal with this anymore?



Specific topics include:

  • You will learn strategies and tactics to
  • Truly understand the situation
  • Determine your needs
  • Clarify your colleague’s needs, position, and point of view
  • Develop a strategy and possible approaches to resolve
  • Prepare for conversation(s)
  • Plan for objections and alternative

Objectives

  • Participants will learn to improve productivity by addressing conflict and preventing it from taking up time and energy.

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